Privacy Policy

This policy explains how Shrim Cloudtech Pvt. Ltd. (“Shrim”, “we”, “us”) collects, uses, and protects personal data when you visit shrim.cloud or contact us through it. We process personal data in accordance with India's Digital Personal Data Protection Act, 2023.

What we collect

• Information you give us — your name, email address, company, and message when you use our contact form, or your email address when you subscribe to updates.
• Technical information — such as your IP address and browser details, used briefly to keep the site secure and prevent spam.
• Usage information — if analytics is enabled, aggregated information about how visitors use the site.
• Live chat — messages you send through the chat widget on our site.

How we use it

• To respond to your enquiry and arrange demos you request.
• To send product updates, if you subscribed — you can unsubscribe at any time.
• To keep the website secure and protect it from abuse.
• To understand and improve how the website is used.

We process this data on the basis of the consent you give when you submit a form or subscribe.

Sharing

We do not sell your personal data. We share it only with service providers who help us run this website — such as our hosting provider, live-chat provider, and analytics provider — and only as needed for them to provide their service, or where the law requires it.

How long we keep it

We keep enquiry details for as long as needed to respond and follow up on your request, and subscription details until you unsubscribe. We then delete or anonymise them unless the law requires us to keep them longer.

Your rights

You can ask us to access, correct, or erase your personal data, or withdraw your consent, at any time. To do so — or to raise a grievance — email us at bhavy@shrim.cloud.

Cookies

The site uses only the cookies needed for it to work, plus analytics and live-chat cookies where those services are enabled. You can block or delete cookies in your browser settings.

Security

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Shrim Cloudtech Pvt. Ltd., Ahmedabad, India — bhavy@shrim.cloud